Terms of Service

Last updated: 12 November 2026

These terms apply when you use yclove.store or buy a print from yclove (“yclove”, “we”, “us”), a small independent art studio in India. By placing an order you agree to them, so please read them before you buy. Our Privacy Policy explains how we handle your personal data.

1. Our prints

Our prints are reproductions of original artwork by the yclove studio. Each listing shows the sizes (A5 or A4), the material (matte paper or canvas) and the edition. Prints are sent unframed. We photograph our work carefully, but colours can look slightly different on different screens, and small variations are a normal part of printing, not a defect.

2. Prices and payment

• Prices are in Indian rupees (₹). The price shown at checkout is the price you pay. Shipping within India is free.
• You pay through Razorpay by UPI, card, netbanking or wallet. Your order is confirmed once the payment succeeds.
• We may change prices at any time. A change never affects an order you have already paid for.
• If a price on the website is wrong, or we can’t fulfil your order for any reason, we will tell you and refund you in full.

3. Shipping

• We currently ship within India only.
• Every order is packed by hand and is usually dispatched within 2 working days.
• Delivery times depend on the courier and your location, so any delivery date we give is an estimate.
• Please enter a complete address and a mobile number the courier can reach. We are not responsible for delays caused by a wrong or incomplete address.

4. Cancellations, returns and refunds

• Cancelling: you can cancel for a full refund until your order is dispatched. Email us with your order or payment ID.
• Damaged, misprinted or wrong item: email us within 7 days of delivery with your order or payment ID and a photo of the problem, and we will send a replacement or give you a full refund.
• Change of mind: we can’t accept returns of prints that arrive in good condition.
• Refunds go back to the original payment method through Razorpay. We start them within 2 working days of agreeing a refund; your bank may then take 5 to 7 working days to show the money in your account.

5. Artwork and copyright

All artwork, photographs, text and designs on this website belong to yclove. Buying a print lets you own and display that print. It does not give you the right to copy, scan, reproduce, sell or use the artwork for any commercial purpose.

6. Using the website

Please don’t misuse the website: no attempts to break or overload it, copy its content in bulk, or place fraudulent orders. We may refuse or cancel an order we believe is fraudulent, and refund any payment.

7. Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms, up to the amount you paid for the order. We are not responsible for indirect losses. Nothing in these terms limits your rights under the Consumer Protection Act, 2019 or any other law that can’t be excluded.

8. Changes to these terms

We may update these terms from time to time. The version on this page when you place your order is the one that applies to it.

9. Governing law

These terms are governed by the laws of India, and any dispute will be handled by the courts of India.

10. Contact us

Questions about an order, a cancellation or a refund? Email yclovestore@gmail.com with your order or payment ID and we’ll get back to you.